Data Protection

Razed Privacy Policy – Your Data Is Safe With Us

Everything is clearly explained here – how your personal data is collected, why it's used, and how it's kept secure.

Last Updated: January 2026
SSL Encryption
Your Data is Never Sold
GDPR Compliance
KYC Protected
Secure Data Storage
Who does this policy apply to?

This privacy policy applies to all users of the Razed website and its related services. By using the site, you agree to this policy.

Introduction & Purpose

Razed places the highest importance on user privacy. We believe your personal data belongs to you – and you have every right to know where it goes and how it's used.

This Privacy Policy clearly outlines what data Razed collects, why we collect it, how we keep it secure, and what rights you have. Our goal is to ensure you can use our platform with complete transparency.

This policy applies to Razed's Terms & Conditionspart of. We recommend reading both documents together. If you have any questions, feel free to reach out to our support team.

What Information We Collect

Razed collects information in two ways – directly from you and automatically during your use of our services. Details are outlined below:

Data Type Example How We Collect Data
Identity Information Name, date of birth, national ID number Registration & KYC Forms
Contact Information Email address, mobile number Registration Form
Financial Information Payment methods, transaction history Deposit/Withdrawal Process
Technical Information IP address, browser, and device information Automatic (Log Files)
Usage Data Pages visited, game history, bet records Automatic (Cookies)
Contact Information Messages Sent to Support Live Chat & Email

We only collect information that is necessary to operate our services properly, meet legal obligations, and keep your account secure. We do not collect excessive or unnecessary data.

How We Use Your Information

Razed uses your information for the following purposes:

  • Account Management: For registration, login, and profile management.
  • Service Delivery: To keep gaming, betting, and payment services running.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Customer Support: To provide troubleshooting assistance and customer support.
  • Security: To verify authorized transactions and detect suspicious activity.
  • Legal Obligations: To comply with AML, KYC, and other regulatory requirements.
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Contact: To send important updates and security notifications.
In plain terms: We never sell your data to third parties for marketing or advertising. You can opt out of promotional emails at any time.

Data Sharing & Disclosure Policy

Razed does not sell your personal data to any third party. However, limited information may be shared in certain specific circumstances:

Payment Providers

Necessary information is shared with payment partners such as Mobile Pay, Nagad, and Rocket solely to process transactions. This data is used for no other purpose.

Legal Authorities

We are legally required to disclose information when directed by a court order or government authority. In such cases, we share only the specific data requested — nothing more.

Game Software Providers

Minimal data necessary for game operation may be shared with licensed software partners, who are bound by strict confidentiality agreements.

Fraud Prevention Agencies

We work with industry-recognized fraud prevention services to detect and prevent suspicious activity.

Business Restructuring

In the event of a future merger or acquisition, your data may be transferred, but the new owner will be bound by the same privacy policy.

Cookies & Tracking Technologies

Razed uses cookies and similar technologies on its website. These store small files in your browser that help improve the quality of our services.

Types of cookies we use:

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling them may prevent the site from functioning properly.
  • Functional Cookies: To remember your preferences, such as language selection or game settings.
  • Analytics Cookies: To understand which pages get the most traffic and where issues arise. This information is used to improve our services.
Cookie Controls: You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.

Data Retention Period

Razed retains your data only for as long as necessary. All data is kept while your account is active. Even after account closure, certain data may be retained for a specified period due to legal obligations:

  • Transaction records: minimum 5 years after account closure (as required by AML regulations).
  • KYC documents: 5 years after account closure.
  • Customer support records: up to 2 years.
  • Technical logs: typically retained for up to 90 days.

After the applicable retention period, your data is securely deleted or anonymized so that you can no longer be identified.

Security Measures

Razed uses industry-leading security technology to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
  • Data Encryption: Sensitive information (passwords, payment details) is stored in encrypted form.
  • Two-Factor Authentication: Enable 2FA on your account for an extra layer of security.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Restricted Access: Only authorized personnel can access your data, and all their activity is logged.
  • Firewall & DDoS Protection: To protect our systems against external threats.
Your Role: While we do everything we can to keep your account secure, you are responsible for keeping your password strong and not sharing it with anyone. If you notice anything suspicious, please contact us immediately.

Your Data Rights

As a Razed user, you have important rights over your own data. These rights are recognized under international privacy law, including GDPR:

1
Right to Know

You can request to see what personal data we hold about you. We will respond within 30 days.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information. Some details can also be updated directly from your profile.

3
Right to Erasure

You can request deletion of your data provided there is no legal obligation requiring us to retain it.

4
Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

5
Right to Portability

You can request a copy of your data in a readable, portable format.

6
Right to Object

You can object to the processing of your data for specific purposes, such as opting out of marketing emails.

To exercise these rights, support@razed.onl. We will respond within 30 days.

Children's Privacy

Razed strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor is found to have registered on our platform, the account will be immediately suspended and all associated data will be deleted.

If parents believe their child is using Razed, they should immediately support@razed.onlto get in touch.

Privacy Policy Updates

Razed may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following:

  • Notifications to your registered email address.
  • Notification displayed at login.
  • Updating the "Last Updated" date at the top of this page.

Continued use of the site after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page regularly.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@razed.onl
  • Live Chat: Chat with us directly in the bottom-right corner of the site.
  • FAQ: Your Questions, Answered will receive.

We aim to respond to all requests within 30 days. If a matter is complex and requires more time, we will let you know in advance.

Our Commitment: Protecting your privacy is not just a legal obligation — it's a core value at Razed. We are committed to handling your data with full transparency at all times.

Why Your Data Is Safe with Razed

A quick overview of the core pillars of our privacy protection.

End-to-End Encryption

Every transaction and piece of personal information is protected by 256-bit SSL encryption — no third party can intercept it.

Your Data Is Never Sold

Razed never sells your personal data to advertisers or third parties. That's a commitment we stand by.

You're in Control

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

GDPR Compliant

We comply with international data protection regulations. Your rights are legally recognized and protected.

Regular Security Audits

Independent security experts regularly audit our systems to identify and address any vulnerabilities promptly.

Transparent Policy

All terms are written in plain, straightforward language — no complex legal jargon — so every user can easily understand them.

Common Privacy Questions

What Our Users Ask Most

Yes, all KYC documents – including your national ID – are stored in encrypted form on secured servers. Only authorized staff may access them for verification purposes, and every access is logged.

Under AML regulations, transaction records must be retained for a minimum of 5 years after account closure. All other personal data not subject to this requirement is securely deleted once the applicable retention period expires.

Never. Your gaming history, betting patterns, and any other personal information are never sold to third parties. This is a core principle we do not compromise on.

Send an email to support@razed.onl with the subject "Data Access Request". After identity verification, a copy of your data will be sent to you within 30 days.

Yes. Every promotional email includes an "Unsubscribe" link at the bottom. You can also opt out through your account settings or by contacting support. Note that important security and account notifications will still be sent regardless.

Have More Questions? FAQ Page View or contact Support.

Play with Peace of Mind, Your Data is Safe

Now that you know Razed's privacy policy, open your account with confidence and enjoy the best gaming experience in Bangladesh.

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