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Frequently Asked Questions

Razed FAQ – Answers to All Your Questions

Registration, login, payments, bonuses, games, and more — find answers to all your questions right here. Search below or select a category.

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If you can't find the answer you need, reach out to our support team directly: support@razed.onl – We're here to help in Bangla.

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Account & Registration

To register, you'll need an active mobile number or email address, a strong password, and your name and date of birth. You must be 18 or older. The entire process takes just 2 minutes. Register Now।

Yes, creating an account at Razed is completely free — no registration fee required. After your first deposit, you'll receive a welcome bonus and gain access to all games.

No. Under Razed's policy, each person is only permitted one account. If multiple accounts are detected, all associated accounts and balances may be permanently suspended.

on the login page Click the "Forgot Password?" link. A reset link will be sent to your registered email or mobile number. Use it to set a new password. The whole process is done within 5 minutes.

Go to "Identity Verification" under Account Settings. Upload photos of the front and back of your National ID (NID) or passport. Verification is typically completed within 24 hours. Withdrawals are not available without KYC.

Email us directly at support@razed.onl or reach out via live chat. Let us know the reason for your account suspension and request a resolution. Our support team will respond within 24 hours.
Payments & Transactions

Razed supports all major mobile banking methods in Bangladesh: Mobile Pay, Nagad, Rocket, and Upay. Bank transfers and cryptocurrency are also accepted. For more details, Financial Transactions Visit the page.

The minimum deposit on Razed is just ৳100. It can be made through any mobile banking service in Bangladesh. Deposits are typically credited to your account instantly.

Withdrawals via mobile banking (Mobile Pay, Nagad) are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process.

If a deposit fails, the funds are automatically returned to your original mobile banking account — usually within 30 minutes to 24 hours. If you don't receive a refund, contact support@razed.onl with your transaction ID.

Razed does not charge any deposit fees. However, your mobile banking provider may apply a small charge. For withdrawals, a fee of up to 1% may apply depending on the method used.
Bonuses & Promotions

Registration Once completed, make your first deposit. If you deposit the minimum qualifying amount, your welcome bonus will be credited to your account automatically — no extra steps required.

No, bonuses cannot be withdrawn directly. Each bonus comes with wagering requirements. Once you've placed the required amount in bets, the bonus converts to your real balance and can then be withdrawn.

Log in every day to claim your daily bonus. Logging in on consecutive days increases the bonus amount. Claim it from the "Bonus" section of your account dashboard.

Yes! Through Razed's referral program, you'll earn a bonus when a friend registers using your referral link and makes their first deposit. Find your referral code in your account settings.
Games & Betting

Razed offers more than 500 games, including Live Casino, slots, crash games, roulette, blackjack, baccarat, and much more. Games Page View.

Yes, demo mode is available for many games. Some games can be played in demo mode before or after logging in. However, winnings from demo mode cannot be withdrawn.

Live Casino lets you play with real dealers via live video stream. Live Roulette, Live Blackjack, and Live Baccarat are the most popular options. All you need is a stable internet connection.
Security & Privacy

Yes, Razed is a licensed online gaming platform. All transactions are secured with 256-bit SSL encryption and regular third-party security audits are conducted.

Go to Account Settings → Security → and enable "Two-Step Verification". You can set it up with your mobile number or Google Authenticator. Once 2FA is active, every login will require an additional OTP verification.

Yes. Razed strictly follows Privacy Policy Your personal information is never sold to third parties. It may only be disclosed when required by law.
VIP Program

You are enrolled in the VIP program as soon as you register. Points accumulate with every bet, and your tier increases based on your points total. For more details, visit the VIP Page View.

VIP points can be redeemed for cash bonuses, free bets, special rewards, and exclusive offers. Higher VIP tiers unlock faster withdrawals, higher limits, and a dedicated personal account manager.
Sports Betting

At Razed, you can bet on more than 30 sports including cricket, football, tennis, badminton, basketball, and kabaddi. All major Bangladeshi cricket and football matches are covered. Sports Events View all matches on the page.

Yes, Razed offers full live betting. You can place bets in real time as matches unfold, with live odds updating as the action happens. Live scores and stats are available directly on the platform.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" feature is available, you can close your bet at its current value before the match ends. This option may not be available for all matches.

More About the Razed FAQ

Razed's FAQ page is built with Bangladeshi players in mind. We know that when you're new to an online gaming platform, a lot of questions come up — how to register, which payment methods work, how to claim bonuses, and most importantly, whether the platform is actually safe.

From registration to your first withdrawal, Razed is with you every step of the way. Our FAQ covers more than 50 questions drawn from real player experiences. BDT transactions, payments via Mobile Pay and Nagad, and support in your native language — that's what sets Razed apart.

If you can't find an answer here, our 24/7 support team is always ready to help. Reach out via live chat or email in Bengali and we'll get back to you promptly.

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Account & Registration Payments & Transactions Bonuses & Promotions Games & Betting Security VIP Program Sports Betting View All
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Support

Email us if you can't find an answer

support@razed.onl

Support Hours
24 Hours / 7 Days

Why choose Razed?

Here's why millions of players in Bangladesh trust Razed

Full Bengali Support

Platform, support, and FAQ — all available in Bangla. An experience built specifically for Bangladeshi players.

Mobile Banking Payments

Instant deposits and withdrawals via Mobile Pay, Nagad, Rocket, or any mobile banking service.

Top-Level Security

Your account is protected with 256-bit SSL encryption, 2FA security, and regular security audits.

500+ Games

From Live Casino to slots, crash games to Sports Betting — all the entertainment you need, all in one place.

Generous Bonus System

Welcome bonuses, daily bonuses, cashback, and referral bonuses — rewards at every step.

24/7 Bangla Support

Our support team is ready to help you in Bangla, any time you need.

Still have questions? We're here to help

If you can't find what you're looking for in the FAQ, contact us directly or join Razed today.

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